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SMS Opt-in & Notifications

短信订阅说明

Last updated · 最后更新:May 18, 2026

Rainbow Logistics Inc. sends operational SMS notifications to drivers, warehouse staff, and customers via Twilio (Messaging Service SID begins withMG118718…). This page explains how each user category opts in, what messages they receive, and how to stop them. We do not send marketing or promotional SMS.

Rainbow Logistics Inc. 通过 Twilio 向司机、仓库员工和客户发送业务短信通知。本页说明三类用户的 opt-in 流程、消息内容及退订方式。我们不发送营销/推广短信。

For Carrier / Twilio Reviewers

Rainbow Logistics is a B2B logistics service. SMS opt-in is collected in three channels, none of which are publicly browsable (driver contracts and the customer portal registration form sit behind a login). Per Twilio guidance on error 30891, the visual mockups in Section 2 below show each opt-in form as it appears to the user, including the SMS-consent checkbox and consent language. These mockups are hosted on this same domain (www.rainbowlogisticsus.com/sms) and accurately reflect the production opt-in screens.

  • Section 2.1 — Customer portal registration form (live, but behind login)
  • Section 2.2 — TongLink driver app first-launch consent screen (native app)
  • Section 2.3 — Driver / warehouse paper-contract SMS clause
  • Section 3 — production SMS templates with STOP / HELP language

1. Who Receives SMS · 谁会收到短信

Drivers · 司机

  • Task assignment / 任务派单
  • Appointment reschedule / 改约
  • Pickup PIN updates / 提柜 PIN
  • ETA reminders / ETA 提醒
Frequency: 5-20 / active day
活跃日 5-20 条

Warehouse · 仓库

  • Container arrival / 柜到仓
  • Devanning schedule / 拆柜安排
  • Urgent alerts / 紧急提醒
Frequency: 2-10 / day
每日 2-10 条

Customers · 客户

  • Container status / 柜状态
  • Delivery confirmation / 配送确认
  • Pickup notifications / 提柜通知
Frequency: 1-5 / shipment
每单 1-5 条

2. How You Opt In · 如何 Opt-in (with visual mockups)

All SMS opt-in is explicit and individual. The mockups below accurately reproduce what each user sees at the moment of opt-in. SMS opt-in is distinct from email or push-notification opt-in.

所有 opt-in 都明确且个人。下方 mockup 还原各类用户在 opt-in 时实际看到的界面。 短信 opt-in 与邮件/推送通知 opt-in 分别独立。

2.1 Customer Portal Registration · 客户门户注册

Live form at https://ocop.rainbowlogisticsus.com/account-request, behind login. Mockup below shows the SMS consent checkbox shown to every new customer:

Rainbow Logistics · 客户账号申请

↑ Mockup reproducing the live registration form. The SMS consent checkbox is unchecked by default in production — user must explicitly tick it.

2.2 TongLink Driver App First-Launch Consent · 司机端首启同意屏

Shown on first launch of the native TongLink driver app (Android / iOS). Driver must tap “Accept” to enable SMS task notifications.

9:41📶 📡 🔋
🌈
Enable Notifications
开启通知

Rainbow Logistics will send you SMS messages about:

  • New task assignments / 新任务派单
  • Appointment changes / 约时间变更
  • Pickup PIN updates / 提柜 PIN
  • ETA reminders / ETA 提醒

Reply STOP to opt out. Standard rates may apply. By tapping Accept, you agree to receive operational SMS at your registered mobile number.
回复 STOP 退订。点击同意即视为同意接收业务短信。

↑ Mockup of the native app consent screen. Tapping “Accept” calls Rainbow Logistics' opt-in API and triggers a welcome SMS confirmation.

2.3 Driver / Warehouse Contractor Agreement — SMS Clause · 司机/仓库合同 SMS 条款

All drivers and warehouse staff sign a contractor / employment agreement before their account is created. Section 9 of every agreement contains the SMS consent language reproduced verbatim below:

CONTRACTOR / EMPLOYEE AGREEMENT

Rainbow Logistics Inc. · 415 S 7th Ave, City of Industry, CA

... pages 1-8 omitted ...

9. SMS / Text-Message Communications

The undersigned consents to receive operational SMS text messages from Rainbow Logistics Inc. at the mobile phone number provided in Section 1 “Contact Information” above. Such messages may include but are not limited to: dispatch task assignments, appointment changes, pickup-PIN updates, and ETA reminders. The undersigned understands that:

  • Message frequency varies with dispatch activity
  • Standard carrier message and data rates may apply
  • The undersigned may opt out at any time by replying STOP to any message
  • Replying HELP returns support contact information

This consent is separate from email or push-notification consent and may be revoked at any time without affecting employment / contractor status.

Driver Signature
Date: ____________
Rainbow Logistics Authorized Rep.
Date: ____________

↑ Verbatim reproduction of Section 9 from the standard driver/warehouse agreement. Account is not created in our dispatch system until the signed agreement is on file.

3. Sample Messages · 短信示例

Below are real templates used in production. Variables in {braces} are replaced at send time.
以下为生产实际使用的模板,{} 内为发送时填入的变量。

Driver: Task Assignment
【Rainbow】您有新任务 K0000123
柜号: TGBU1234567 (40HQ)
提柜约时: 05/20 14:30 ITS
请在 TongLink 接单确认。

New task K0000123 assigned. Check TongLink app.
Reply STOP to opt out.
Driver: ETA Reminder
【Rainbow】任务 K0000123 距仓库约 8 分钟,请准备签到。
Task K0000123 ~8 min to warehouse.
Reply STOP to unsubscribe.
Warehouse: Container Arrived
【Rainbow】柜 TGBU1234567 已到 415 仓,司机 张三 ( ABC123 )。
Container TGBU1234567 arrived at warehouse 415.
Reply STOP to unsubscribe.
Customer: Status Update
【Rainbow】您的柜 TGBU1234567 已拆柜完成 ( 137 箱 / 18 托盘 )。详情登录客户门户。
Your container TGBU1234567 has been devanned.
Reply STOP to opt out.

4. STOP / HELP / START

STOP

Unsubscribe from all Rainbow Logistics SMS. We send one confirmation, then nothing further.

退订所有 Rainbow Logistics 短信。系统发送一条确认后不再发送任何短信。

HELP

Receive help text with our support email and a link to this page.

收到帮助短信,含技术支持邮箱和本页链接。

START

Resume SMS after STOP. You may also re-enable notifications in your TongLink app settings.

STOP 退订后,回复 START 可恢复;也可在 TongLink App 设置中重新开启。

For other questions: support@rainbowlogisticsus.com · +1 (828) 888-6668

5. Cost · 费用

Message and data rates may apply per your wireless carrier's plan. Rainbow Logistics does not charge you for SMS.

可能产生运营商标准短信和数据费用。Rainbow Logistics 不收取短信费。

6. Privacy · 隐私

We do not share your phone number or SMS history with third parties for marketing. Twilio is our SMS service provider and is bound by a data processing agreement. See the full Privacy Policy for retention, security, and your CCPA rights.

我们不会将您的手机号或短信记录共享给第三方用于营销。Twilio 是我们的短信服务商,受数据处理协议约束。 数据保留、安全和加州 CCPA 权利详见 隐私政策。

7. Contact · 联系

Rainbow Logistics Inc.

Address · 地址: 415 S 7th Ave, City of Industry, CA 91746, USA

Phone · 电话: +1 (828) 888-6668

Email · 邮箱: support@rainbowlogisticsus.com

Privacy · 隐私: privacy@rainbowlogisticsus.com